2-1-1 is an easy-to-remember number that helps people cut through what can be a confusing and overwhelming maze of information and resources. Trained Resource Navigators help people assess their needs and link them directly to resources and information that could change their circumstances for the better. Whether a person is seeking essential services or looking for volunteer opportunities in his or her community, 211 is there 24 hours a day, seven days a week via phone, text, and chat.

Need help? Contact 2-1-1, text your zipcode to 898-211, or visit their website to search their database of services.

Act 53 is a process of involuntary commitment of minors for Drug and Alcohol treatment, offering parents/guardians an alternative to delinquency or dependency for their teenagers. The parent/guardian of the teenager must be a resident of Allegheny County and the child must be between the ages of 12 and 18 years. The Act 53 procedure is the product of a collaboration between the Allegheny County Juvenile Court and the Allegheny County Department of Human Services, Drug and Alcohol Services Unit. They can be reached at 412-350-3328 or online at the Allegheny County website.

Al-Anon is a 12-step support fellowship of relatives and friends of alcoholics who share their experience, strength, and hope in order to solve their common problems. There is a shared belief that alcoholism is a family illness and that changed attitudes can aid recovery. Alateen is a fellowship of young Al-Anon members, usually teenagers, whose lives have been affected by someone else's drinking. Al-Anon-and Alateen are not allied with any sect, denomination, political entity, organization, or institution. They can be reached at 800-628-8920.

The Allegheny County Department of Human Services seeks to create an accessible, culturally, competent, integrated, and comprehensive human services system that ensures individually tailored, seamless, and holistic services to Allegheny County residents, in particular, the County's vulnerable populations.

To help parents ensure their children stay safe online whilst getting to explore and discover new things, Childnet International pulled together a list of resources you can access for free which provide information and advice for parents about internet safety.

See also the homepage for Childnet International at www.childnet.com.

Common Sense is the leading independent nonprofit organization dedicated to helping kids thrive in a world of media and technology. We empower parents, teachers, and policymakers by providing unbiased information, trusted advice, and innovative tools to help them harness the power of media and technology as a positive force in all kids’ lives.

Common Sense Media helps families make smart media choices. We offer the largest, most trusted library of independent age-based and educational ratings and reviews for movies, games, apps, TV shows, websites, books, and music. Our Parent Concerns and Parent Blog help families understand and navigate the problems and possibilities of raising children in the digital age.

Common Sense believes in sanity, not censorship. They strive to achieve a healthy approach to media and technology.

ConnectSafely.org is a Silicon Valley, Calif.-based nonprofit organization dedicated to educating users of connected technology about safety, privacy and security. Here you’ll find research-based safety tips, parents’ guidebooks, advice, news and commentary on all aspects of tech use and policy.

Whether it’s social media, mobile technology or the “Internet of Things,” connected technologies bring us enormous advantages, along with some challenges. ConnectSafely’s job is to help users get the most from their technology while managing the risks and help decision makers craft sensible policies that encourage both innovation and responsible use. ConnectSafely has been a leading voice for rational, research-informed policies — not “moral panics” — when it comes to dealing with challenges brought about by emerging technologies.

Crisis Center North provides free educational/empowerment counseling to adult and child victims of domestic violence in the community through a variety of resources and services, which includes a 24-hour hotline, individual and group counseling for adults and children, case management services, legal advocacy, medical advocacy, and community and school prevention education programming. They can be reached at 866-782-0911 or online at www.crisiscenternorth.org.

This website promotes itself as connected families working to make the online world safer for kids and their families through enlightened public policy, industry best practice and good digital parenting. It includes tips, tools and rules to confidently navigate the online world with your kids. Visit the website at www.fosi.org.

Gateway Rehabilitation Center is a fully licensed, private, not-for-profit organization that provides comprehensive alcohol and other drug addiction treatment, prevention, and recovery services for adult men and women, educators, employers, families, healthcare professionals, parents, students, and young adults. Operating since 1972, Gateway has 20 locations throughout western Pennsylvania and Ohio. They can be reached at 800-472-1177 or online at www.gatewayrehab.org.

Greenbriar provides comprehensive, innovative and compassionate residential programs for individuals suffering with addiction. Our unique drug and alcohol rehabilitation program uses a multi-disciplinary approach to drug and alcohol rehabilitation, with a team of addiction professionals including licensed and certified counselors, board certified psychiatrists, licensed psychologists, medical doctors and a broad range of nurses, nursing assistants, and psychiatric nurses who specialize in addiction, alcoholism and dual diagnosis, and other highly trained and credentialed professionals who collaborate to guide each resident through a thorough diagnosis, individualized addiction treatment and aftercare. Check out their website at www.greenbriar.net.

Highmark Caring Place is a free community service dedicated to grieving children and families. Supporting them in their journey toward hope after a loved one dies, it is a place where grieving children and families receive support and encouragement from others their age and from trained adult volunteers. They can be reached at 888-734-4073 or online at www.highmarkcaringplace.com.

Internet Safety 101, a collaborative effort between Enough is Enough and the U.S. Department of Justice, is a multi-media Internet safety resource designed to educate, equip and empower parents, educators and other adults with the knowledge and resources needed to protect children from Internet dangers including pornography, predators, cyberbullies and threats related to online gaming, social networking and mobile devices.

Enough Is Enough® (EIE), a non-partisan, 501(c)(3) non-profit organization, emerged in 1994 as the national leader on the front lines of making the Internet safer for children and families. Since then, EIE has pioneered and led the effort to confront online pornography, child pornography, child stalking and sexual predation with innovative initiatives and effective communications.

Among the many useful resources located within this site are various guides aimed at helping parents. Visit https://internetsafety101.org.

Talk with Your Kids About Alcohol. The best way to prevent underage drinking is to start talking with your child about it, early and often. https://knowwhenknowhow.org.

Brought to you by the Pennsylvania Liquor Control Board

Mercy Behavioral Health provides recovery-oriented, community-based, mental health and drug treatment/prevention services. The agency also offers a variety of programs for people with mental retardation and intellectual disabilities. Services include a crisis line that answers 24 hours a day, 7 days a week, 365 days a year; a walk-in center located on the South Side; and numerous counseling centers spread out throughout Allegheny County. They can be reached at 877-637-2924 or online at www.mercybehavioral.org.